Privacy policy

This Privacy Policy describes how personal information is collected, used, and protected by Higher Ground Ottawa Ltd., operating as Higher Ground, Higher Ground Ottawa, and Strata Ground Screw Footings, also known as Strata Ground Screws or Strata (“we,” “us,” or “our”). This policy applies to visitors to this website and to all related services and communications.

Effective Date: February 16, 2026

This policy applies to all websites, services, and communications operated by the above business names.

Information We Collect We may collect personal information when you:

  • Submit a contact or quote request form
  • Contact us by phone or email
  • Interact with our website
  • Engage with our advertising or social media content

The information collected may include:

  • Name
  • Email address
  • Phone number
  • Project or inquiry details
  • Any other information you choose to provide

We do not knowingly collect personal information from children.

How We Use Your Information

We use personal information to:

  • Respond to inquiries and quote requests
  • Communicate about services
  • Provide customer support
  • Improve our website and services
  • Conduct marketing and advertising activities
  • Meet legal or regulatory requirements

We only collect information that is reasonably necessary for these purposes.

Cookies and Website Analytics

Our websites may use cookies and similar technologies to improve functionality and understand how visitors use our sites.

We may use tools such as:

  • Google Analytics
  • Meta (Facebook / Instagram) advertising tools

These tools may collect anonymized data such as:

  • Pages visited
  • Time spent on the site
  • Device and browser information
  • General location (city or region)

This information is used for analytics and marketing purposes and does not personally identify you.

You can disable cookies through your browser settings if you prefer.

Advertising and Remarketing

We may use advertising platforms such as Meta (Facebook and Instagram) and Google to promote our services.

These platforms may use cookies or similar technologies to show ads to users who have visited our websites or interacted with our content.

You can control how you see ads through your advertising platform settings.

Sharing of Information

We do not sell, rent, or trade personal information.

We may share information with trusted third parties only when necessary to:

  • Operate our website
  • Manage communications
  • Deliver services
  • Support marketing or analytics efforts

These service providers are required to protect your information and use it only for the intended purpose.

Data Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorized access, or disclosure.

Information may be stored electronically or in secure systems used for business operations.

While no method of transmission over the internet is 100% secure, we make reasonable efforts to safeguard your data.

Access and Corrections

You may request access to, or correction of, your personal information by contacting us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

Strata Ground Screw Footings
Email: hello@stratagroundscrews.com
Phone: 613.867.0060

Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. If you experience any difficulty accessing content on this site, please contact us and we will work with you to provide the information you need.